Duration of course: Two days training course

Number of participants: Max 25 Participants

Registration: Kindly click to register for the event.

Who Should Attend?

This training is designed for sales team members, marketing team members and for all other professionals dealing directly or indirectly with customers. Whether it is to develop skills to close a sales deal, to present a new theory or to negotiate to register a product, this course should be amongst your selections.

When delivered as an in-house program, this course is fully customizable to meet the specific needs of an organization, department or employees' functional responsibility.

Learning Objectives

Upon completion, attendees will be able to:

• Understand how often we all negotiate and the benefits of good negotiation skills.
• Recognize the importance of preparing for the negotiation process.
• Identify various negotiation styles, their advantages and disadvantages.
• Develop strategies for dealing with tough or unfair tactics.
• Gain skills in developing alternatives and recognizing options.
• Have the opportunity to practice the 'how to' of these skills in a supportive environment.
• Understand basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA.

Training Focus

Negotiation is a fundamental fact of life at any level. People who can master the art of negotiation can save time, money and develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.

Whether you are working on a project or fulfilling support duties, this two days training course will provide you with a basic comfort level to negotiate with both internal and external clients. This interactive training focuses on techniques to promote effective communications and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.

How Will You Benefit?

Through the training you will understand that negotiation is a process that requires time to build up trust and to study the other party to find out the result desired to be achieved from negotiation.

The skills to be prepared for making concessions and to act upon the objectives of your organization will be acquired and will serve as a valuable long-term investment for your organization. As strong negotiation skills increase your ability to communicate and listen more effectively, conflict resolution, problem solving and the ability to persuade are amongst the benefits you will enjoy by taking a part in this training program.

About Your Expert Trainer and Certificate

Our expert trainers are joining us from the USA and/or Europe who are all highly qualified professionals referenced internationally. Upon the completion of the training, certificate of attendance and accreditation will be issued in the name of participant.